Frequently Asked Questions

Everything you need to know about your next adventure with ALOHA Collection.

Are ALOHA Collection bags waterproof?

Our bags are splash-proof and water-resistant, designed to keep your dry clothes away from wet bikinis or protect your gear from light rain and sprays. Please note they are not intended to be fully submerged.

How do I clean my bags?

To keep your bags looking fresh, we recommend hand washing in cold water with a mild detergent and hanging them to air dry. Avoid machine washing or drying to preserve the integrity of the material.

What is your return policy?

We want you to love your gear. We accept returns of unwashed, unused items with original tags within 30 days of purchase. Please visit our returns portal to start the process.

When will my order ship?

Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information. Delivery times vary based on your location and chosen shipping method.

Do you ship internationally?

Yes, we ship to many countries worldwide! International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Afterpay.